Privacy Policy

Abel Consulting Group ("ACG," "we," "us," or "our") respects the privacy of our clients, prospective clients, and website visitors. This Privacy Policy describes the information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Your name, email address, telephone number, company, and professional contact information.
• Information submitted through our website contact forms.
• Information provided when scheduling a consultation or communicating with ACG.
• Information, documents, or materials you voluntarily provide in connection with a consultation or professional engagement.
• Billing and transaction information associated with services purchased from ACG.

We may also collect limited technical information associated with use of our website, such as browser type, device information, IP address, referring pages, and website usage information through our hosting, security, or analytics providers.

2. How We Use Information

We use information collected through the website and our services to:

• Respond to inquiries and communicate with clients and prospective clients.
• Schedule and provide consultations and professional services.
• Process payments and maintain transaction records.
• Prepare for and perform requested professional engagements.
• Operate, maintain, secure, and improve our website and services.
• Prevent fraud, misuse, and security incidents.
• Maintain business, accounting, tax, and compliance records.
• Comply with applicable laws, regulations, legal processes, and professional obligations.

ACG does not sell personal information.

3. Scheduling and Payment Providers

ACG uses third-party service providers to support certain business functions.

Scheduling may be provided through Cal.com. Information you submit when scheduling an appointment may therefore be processed by Cal.com in accordance with its own privacy practices.

Payment processing is provided through Stripe. Payment card information is submitted to and processed by Stripe. ACG does not directly store your complete payment card number through its website.

Other service providers may support website hosting, email, communications, analytics, security, and other business operations. These providers may process information as necessary to perform services on our behalf.

4. Information and Documents Provided for Professional Services

Some ACG services may require clients to provide business records, financial information, banking information, identity documents, images, or other materials necessary to perform the requested service.

ACG uses such materials for the purpose of providing the requested service and related business administration. We seek to limit collection to information reasonably necessary for the engagement.

Clients should not provide passwords, authentication codes, private cryptographic keys, or other account credentials unless ACG has specifically established an appropriate method and need for doing so.

5. Identity Documents and Signature Specimen Services

Certain services, including signature specimen extraction, may involve client-provided images of identification documents.

Such materials are provided solely for purposes related to the requested service and are treated as sensitive client materials. ACG does not sell identity-document information or use submitted identity documents for advertising purposes.

Clients submitting identity documents or documents belonging to another individual represent that they are authorized to provide those materials to ACG for the requested purpose.

6. Information Sharing

ACG may disclose information:

• To service providers performing functions on our behalf.
• When necessary to provide a service requested by you.
• To professional advisers such as attorneys, accountants, insurers, or auditors when reasonably necessary.
• To comply with applicable law, regulation, subpoena, court order, or other legal process.
• To protect the rights, property, security, or safety of ACG, our clients, or others.
• In connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business.

We do not sell client or website-visitor personal information.

7. Data Retention

ACG retains personal information and engagement materials only for as long as reasonably necessary for the purposes for which they were collected, legitimate business and recordkeeping needs, dispute resolution, security, and applicable legal or regulatory requirements.

Retention periods may vary depending on the nature of the information and the service provided.

8. Data Security

ACG uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure. Clients should use appropriate care when transmitting confidential or sensitive information electronically.

9. Cookies and Similar Technologies

The ACG website and its service providers may use cookies or similar technologies necessary to operate, secure, understand, and improve the website.

Third-party services linked from or embedded within the website may maintain their own cookies and privacy practices.

10. Your Choices and Privacy Requests

You may contact ACG to ask about personal information we maintain about you or to request correction or deletion of information, subject to applicable legal, contractual, security, and recordkeeping requirements.

Privacy requests may be sent to:
max@abelconsultinggroup.com

We may take reasonable steps to verify the identity and authority of a person making a request before providing, changing, or deleting information.

11. Third-Party Websites and Services

Our website may link to third-party websites or services. ACG is not responsible for the privacy, security, or content practices of third parties. Your use of those services is governed by their respective policies and terms.

12. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The current version will be posted on this website with its effective date.

13. Contact

Questions about this Privacy Policy or ACG's privacy practices may be directed to:

Abel Consulting Group
max@abelconsultinggroup.com